CRWMA

Privacy Policy

Last updated: 31 August 2026

1. Who we are

This website (crossriverstatewaste.live) is operated by JIVU & CO, a business name registered with the Corporate Affairs Commission (CAC) of Nigeria (Business Name Registration Number 7626963) under the Companies and Allied Matters Act 2020, with its principal place of business at No. 1 Opp. Marian Market, Calabar Municipality, Cross River State, Nigeria. JIVU & CO is responsible for the personal information collected through this website.

2. Information we collect

When you submit a waste report or service request, we may collect:

  • Your name and contact details (phone number, and optionally email address).
  • Location information you provide (address, LGA, community, and optional GPS coordinates).
  • Details of the issue or service requested, including any photos you upload.
  • Reference numbers and submission history for tracking purposes.

3. How we use your information

We use the information you provide to:

  • Process and respond to your reports and service requests.
  • Communicate updates about the status of your submissions.
  • Prevent duplicate, fraudulent, or abusive submissions.
  • Improve our waste management services and coverage.

4. Data protection and security

Access to submitted reports and personal information is restricted to authorised staff. Uploaded photos and contact details are stored securely and are not publicly accessible. We apply technical and organisational measures to protect your information against unauthorised access, loss, or misuse.

5. Data retention

We retain submission records for as long as necessary to manage the reported issue, meet operational requirements, and comply with applicable law.

6. Your rights

You may request access to, correction of, or deletion of the personal information you have submitted by contacting us at the address below.

7. Contact

For privacy questions or requests, contact JIVU & CO at our principal place of business or through the channels below.

Address
No. 1 Opp. Marian Market, Calabar Municipality, Cross River State, Nigeria